Insight

Internal Communication

How to improve internal communication and increase productivity with internal communication insights
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 Latest ~ 1 min

Sociabble is Proud to Be Part of the 2025 Great Indian Corporate Communication Leaders Summit & Awards

On April 24th, Sociabble will be participating as a platinum partner at a gathering of comms visionaries from across India.

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 Blog ~ 12 min

12 Examples of Company Culture & How to Build One in India

Company culture is the shared values, beliefs, and behaviors that shape how employees interact, make decisions, and contribute to an…

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 Blog ~ 12 min

Change Management models: 8 proven strategies for success

Change management models can help you to determine what the best path to take is when it comes to enacting…

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 Latest ~ 1 min

How to Manage the Blending of Internal & External Comms

Amit Govind, Head of Internal Communication and Social Media at Tata Consultancy Services, explains the role of social media in…

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 Latest ~ 1 min

Who Is Responsible for Internal Communication?

Nandini Chatterjee, ex-CMO of 21 years at PwC, explains which departments are responsible for which parts of internal communications.

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 Latest ~ 1 min

Managing Internal Communication for a Fast-Growing Organization

Anshul Sharma, Head of Communications & PR at Schbang, explains how they scaled up their internal communication in an hypergrowth…

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 Latest ~ 1 min

How to Make Internal Communication More Inclusive?

Listen to Aniisu Verghese, founder of Intraskope, and discover what it means to have inclusive internal communication.

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 Latest ~ 1 min

Video at the Heart of your Internal Communication Strategy

Asha Panicker explains why it is crucial to integrate videos in your internal communcation strategy.

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 Latest ~ 1 min

How to Communicate With Employees During a Merger

Preeti Sharma explains the best internal communication strategies to adopt during a merger.

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 Latest ~ 1 min

How Coca-Cola Euro Pacific Partners engages & connects with its 22 000 employees in Europe

Discover how Coca-Cola Euro Pacific Partners engages & connects with its 22 000 employees in Europe.

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 Latest ~ 6 min

Key Learnings from the Inaugural IEBC Summit: Shaping the Future of Internal Communication and Employer Branding 

This month, we made history with the launch of India’s first-ever Internal Communications and Employer Branding Conference (IEBC)! The energy…

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 Latest ~ 1 min

How to structure the Digital Workplace?

What are the critical objectives that the digital workplace must achieve, particularly for disconnected employees?

Frequently asked questions

The essentials of internal communication

In addition to internal communication insights here are the answers to the most frequently asked questions

Jugaad is a flexible approach to problem-solving that uses limited resources in an innovative way. This is especially effective for crisis communication and resolution in times of scarcity or when ideal resources are not available

Effective communication depends on clarity, ensuring that messages are concise and understandable for the intended audience. It also requires active listening and feedback mechanisms to promote engagement and mutual understanding. Additionally, leveraging the right tools and channels, such as Sociabble, can enhance message delivery and engagement across diverse teams.

It depends. The most common channel of communication varies depending on the context but typically includes email for formal corporate communication and instant messaging apps like Teams or Slack for quick, collaborative exchanges. In environments with frontline workers, mobile apps tailored for real-time updates, such as those offered by Sociabble, are becoming increasingly popular for purposes of internal communication.

Generally speaking, good communication relies on skills such as active listening, which ensures understanding and builds trust; clarity, to convey messages effectively without confusion; and empathy, which fosters connection and responsiveness to others’ perspectives. Additional skills include adaptability to adjust communication style to the audience and feedback integration to improve dialogue.

Internal communication tools include email for formal updates, instant messaging platforms like Teams or Slack for quick interactions, and intranet systems for centralized document and information sharing. Modern tools like Sociabble integrate mobile apps, gamification, and AI-driven analytics to engage employees effectively across both office and frontline environments.

Developing an internal communication strategy involves identifying your goals, such as improving employee engagement or streamlining updates, and understanding your audience’s needs. Next, choose the right tools and channels, like Sociabble, to ensure consistent and effective messaging across the organization. Finally, measure performance regularly with analytics to refine and adapt your strategy over time.

An internal communication strategy is a structured approach to managing how information is shared within an organization to ensure clarity, engagement, and alignment with business goals. It involves defining objectives, identifying target audiences, selecting appropriate channels, and regularly evaluating the effectiveness of communication efforts.

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